Refunds & Exchanges

If there is physical damage to the packaging or the coffee itself, your order can be either refunded or exchanged for the same or different blend at no cost to you. Please send us a message on the Contact Us page to request a replacement. No need to return the damaged product.
We take our customer service very seriously and are committed to providing our customers with the best possible virtual coffee shopping experience available. If you experienced a less than ideal purchase from Leena Bean, please send us a note so that we can learn how to be better for you as well as our broader customer base.